Reflex – tel: 01827 51769
Unit E, The Pavilions, Abeles Way, Atherstone, CV9 2QZ.
We’re open Monday – Friday, 8 a.m. – 5:00 p.m.
[/map] [row] [col span=”6″] [title text=”Frequently Asked Questions”]Please read our FAQ before sending us a message.
[accordion] [accordion-item title=”Uploading Artwork?”]Artwork can be uploaded on our product pages once your product options are selected. Artwork can also be uploaded at the shopping cart or checkout stage of your order.
Alternatively please transfer your artwork after placing your order via
dropbox.com or wetransfer.com to
artwork@reflexexhibitions.com
Please quote your order number.
[/accordion-item] [accordion-item title=”What are the delivery charges for orders from the Online Shop?”]We try to keep things nice and simple…..
All goods are dispatched following our production times as stated on product listings.
Most items are shipped at a charge of £12.00 Bulky items such as Pop Up Displays are charged at £20.00.  (Standard next working day delivery via DHL).  This offer is for UK mainland shipments excluding Scottish highlands.
For all other delivery services please refer to our shipping matrix which can be found in our information menu / delivery
[/accordion-item] [accordion-item title=”Which payment methods are accepted in the Online Shop?”]All major credit cards, PayPal and bank transfers are accepted.
[/accordion-item] [accordion-item title=”How long will delivery take?”]Typically 3-5 days from receipt of your order and approved artwork sign-off. Â Just let us know if you are in a rush and we will always see what we can arrange.
[/accordion-item] [accordion-item title=”How do I send the artwork for my order?”]There are a number of ways to send us files:
PLEASE QUOTE YOUR ORDER NUMBER WHEN SENDING ARTWORK FILES
Artwork can be uploaded on our product pages once your product options are selected. Artwork can also be uploaded at the shopping cart or checkout stage of your order.
Alternatively please transfer your artwork after placing your order via
dropbox.com or wetransfer.com to
artwork@reflexexhibitions.com
Please quote your order number.
[/accordion-item] [accordion-item title=”What exactly happens after ordering?”]We will check your artwork is the correct size and if requested proof things back to you for approval. Â We will then produce your order and ship it to you.
[/accordion-item] [accordion-item title=”Do I receive an invoice for my order?”]VAT invoices are generated by our online shop and are available for download in your account section of the site.
[/accordion-item] [/accordion] [/col] [col span=”6″] [title text=”Send us an email”]We look forward to receiving your enquiry.
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