Reflex – tel: 01827 517690

Unit 5 Mercian Park, Amington, Staffs, B77 4DP.

We’re open Monday – Friday, 8 a.m. – 5:00 p.m.

Frequently Asked Questions

Please read our FAQ before sending us a message.

Uploading Artwork?

Artwork can be uploaded on our product pages once your product options are selected.  Artwork can also be uploaded at the shopping cart or checkout stage of your order.

Alternatively please transfer your artwork after placing your order via

dropbox.com or wetransfer.com to
artwork@reflexexhibitions.com

Please quote your order number.

What are the delivery charges for orders from the Online Shop?

We try to keep things nice and simple…..

All goods are dispatched following our production times as stated on product listings.

All web site orders over £80 excluding VAT are FREE delivery.  (Standard next working day delivery via UPS).  This offer is for UK mainland shipments excluding Scottish highlands.

For all other delivery services please refer to our shipping matrix which can be found in our information menu / delivery

Which payment methods are accepted in the Online Shop?

All major credit cards, PayPal and bank transfers are accepted.

How long will delivery take?

Typically 3-5 days from receipt of your order and approved artwork sign-off.  Just let us know if you are in a rush and we will always see what we can arrange.

How do I send the artwork for my order?

There are a number of ways to send us files:

PLEASE QUOTE YOUR ORDER NUMBER WHEN SENDING ARTWORK FILES

Artwork can be uploaded on our product pages once your product options are selected.  Artwork can also be uploaded at the shopping cart or checkout stage of your order.

Alternatively please transfer your artwork after placing your order via

dropbox.com or wetransfer.com to
artwork@reflexexhibitions.com

Please quote your order number.

What exactly happens after ordering?

We will check your artwork is the correct size and if requested proof things back to you for approval.  We will then produce your order and ship it to you.

Do I receive an invoice for my order?

VAT invoices are generated by our online shop and are available for download in your account section of the site.

Send us an email




We look forward to receiving your enquiry.